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ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. The newly released ITIL Practitioner qualification, based on the ITIL Practitioner Guidance publication (ISBN: 9780113314874) introduces a set of guiding principles for the implementation challenges which we face when attempting to introduce best practice to our organizations. ITIL® Practitioner provides practical guidance on how to adopt and adapt ITIL®. ITIL Practitioner has been developed with the aim to help organisations and individuals increase the value they obtain from ITIL through practical guidance to adopt and adapt the framework to support the business. The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives. It enables practitioners to not only speak the language of ITIL, but be able to translate it and use ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. ITIL® Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.
Published today, ITIL® Practitioner Guidance is available from the official publisher of ITIL as: ITIL Practitioner Guidance (Book) ISBN 9780113314874 £60.00 ITIL Practitioner Guidance (PDF) ISBN 9780113314881 £60.00 (Inc. VAT £72.00) For further information on the ITIL Practitioner Guidance, please visit the TSO shop.
